No Hot Water? We Fix It Today
Gas esquentadores and electric boilers repaired or replaced — with an honest answer on which makes sense.
Same day
In most cases
24/7
Emergency call-outs
From 75 €
Final price agreed before work
What could be causing this?
When the hot water goes, it is usually one of these — most are fixed on the first visit.
Low water pressure
Gas esquentadores need enough flow to light. A partly closed valve or limescale can stop them.
Ignition or sensor fault
Worn ignition parts or a dirty flame sensor make the heater click and not light.
Failed element or thermostat
In electric boilers, a burnt element means the water never heats.
End of life
Heaters over 10–15 years old often need replacing rather than repairing.
What to do right now, while the plumber is on the way
Simple steps to limit the damage
- 1
Check the gas or power
Is the gas valve open and the gas bottle not empty? Has the boiler circuit tripped?
- 2
Check the batteries
Many esquentadores have batteries for the ignition — flat batteries are a common cause.
- 3
Watch for danger signs
Yellow flame, black marks or a smell of gas: switch it off and open the windows.
- 4
Call us
Tell us the make and model, or send a photo on WhatsApp.
How we fix it the same day
From your call to the problem solved
Call and describe it
We answer, help you limit the damage and tell you when we can be there.
Plumber on the way
A plumber heads to your address with the common parts.
Diagnosis and price
We find the cause and tell you the price before touching anything.
Fixed and tested
We only leave once everything works and the area is clean.
Why call Services Lisbon?
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Same-day response — in most cases we can be with you today.
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Price before we start — you know exactly what you pay before approving the repair.
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Plumbing only — the right tools and the common parts in the van.
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Written report — for your landlord or insurer when you need one.
We cover all of Lisbon
And the rest of Greater Lisbon.
Useful guides from our blog
All guides →
What Is an Esquentador? The Portuguese Water Heater Explained
An esquentador is the gas water heater found in most Portuguese homes. What it is called in English, how it works, the types, the gas it uses and how to look after it.

Esquentador vs Termoacumulador: Which Is Better for Your Flat?
Gas esquentador or electric termoacumulador? How each works, running costs, space, safety and which makes sense for a Lisbon flat — explained without jargon.

No Hot Water in Your Apartment in Portugal? Check These 6 Things First
No hot water in your flat in Portugal? Check the gas, the batteries, the water flow and the circuit breaker before calling a plumber — plus the warning signs you should never ignore.
Frequently Asked Questions
Repair or replace?
We give you both prices when repair is possible, so you can decide.
How long does a replacement take?
Like for like, usually a few hours — hot water the same day.
Can you switch me from gas to electric?
Usually yes, if there is space for the tank and the electrical circuit allows it.
Do you take the old heater away?
Yes, we remove and dispose of it.
Which service do you need?
1/3Need a plumber at your door today?
Call us or request a quote. The sooner water is stopped, the smaller the damage.