Water Coming Through Your Ceiling?
We find where it is coming from — the flat above, your pipes or the building — and deal with it today.
Same day
In most cases
24/7
Emergency call-outs
From 120 €
Final price agreed before work
What could be causing this?
A ceiling stain shows where water ends up, not where it starts. These are the usual sources.
Bathroom above
A failed shower seal, a cracked tray or a leaking waste pipe in the flat upstairs.
Supply pipe in the floor
A pressurised pipe leaking inside the floor slab between the two flats.
Shared column
The building's vertical waste or water pipe leaking at a joint.
Roof or terrace
On the top floor, the water may be coming from outside.
What to do right now, while the plumber is on the way
Simple steps to limit the damage
- 1
Catch the water
Bucket under the drip, towels around it, furniture moved away.
- 2
Switch off lights on that ceiling
If water is near a light fitting, switch off that circuit.
- 3
Tell the neighbour above
Ask them to check for water and to close their main valve if they can.
- 4
Take photos and call us
Photos help the insurance claim. We find the source and deal with it.
How we fix it the same day
From your call to the problem solved
Call and describe it
We answer, help you limit the damage and tell you when we can be there.
Plumber on the way
A plumber heads to your address with the common parts.
Diagnosis and price
We find the cause and tell you the price before touching anything.
Fixed and tested
We only leave once everything works and the area is clean.
Why call Services Lisbon?
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Same-day response — in most cases we can be with you today.
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Price before we start — you know exactly what you pay before approving the repair.
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Plumbing only — the right tools and the common parts in the van.
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Written report — for your landlord or insurer when you need one.
We cover all of Lisbon
And the rest of Greater Lisbon.
Useful guides from our blog
All guides →
Average Water Bill in Portugal — and How to Tell If You Have a Leak
What a normal water bill looks like in Portugal, what it includes, why it can suddenly jump, and a 20-minute meter test to check for a hidden leak.
Water Leak From the Flat Upstairs: Who Pays in Portugal?
Water coming through your ceiling from the flat above? Who is usually responsible in Portugal, how home insurance fits in, and what to do in the first hours.
How to Read Your Water Meter in Portugal (and Use It to Find Leaks)
Where the water meter is in a Lisbon flat, how to read the numbers, what the small dial means, how to send readings and how to use the meter to detect a leak.
Frequently Asked Questions
Who pays for this?
Normally whoever is responsible for the pipe that leaked, often through home insurance. Our written report helps settle it.
My neighbour is not home.
Tell the building administrator. We can sometimes confirm the source from shared areas.
Can you talk to the neighbour for me?
Yes — we can handle the conversation with the neighbour and the building administrator.
Do you repair the ceiling too?
We stop the leak at the source. Once the ceiling is dry, we tell you what needs repairing and when it is safe to paint.
Which service do you need?
1/3Need a plumber at your door today?
Call us or request a quote. The sooner water is stopped, the smaller the damage.
